Your privacy matters to us. This Privacy Policy explains exactly what personal data rapsabet collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Summary: rapsabet does not sell your personal data to third parties. We collect only what is necessary to operate the platform, verify your identity, process payments, and keep your account secure. This policy is written in plain English so every Filipino player can understand exactly how their data is handled.
rapsabet ("rapsabet", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online sports betting and casino platform at rapsabet.club (the "Platform"). This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Policy applies to all users of the rapsabet Platform, including visitors who browse without registering, registered account holders, and players who engage in real-money betting or gaming activities. By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
rapsabet operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We take our obligations under Philippine data protection law seriously and have appointed a Data Protection Officer (DPO) to oversee compliance.
rapsabet collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Full name, date of birth, government ID | Mandatory (KYC) |
| Contact | Mobile number, email, address | Mandatory |
| Financial | GCash number, bank account, transactions | Mandatory (payments) |
| Technical | IP address, device info, session logs | Automatic |
| Communications | Support chat logs, survey responses | When applicable |
rapsabet collects your personal data through the following means:
rapsabet uses your personal data only for legitimate, specified purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Our primary uses include:
Marketing Opt-Out: You can withdraw your consent to receive marketing communications from rapsabet at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the Platform.
Under the Data Privacy Act of 2012, rapsabet processes your personal data on the following legal bases:
rapsabet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
All third parties with whom rapsabet shares personal data are required to maintain appropriate technical and organisational security measures and to use your data only for the specified purpose.
rapsabet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following types of cookies:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the rapsabet Platform. For more information on managing cookies, refer to your browser's help documentation.
rapsabet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | AML and regulatory compliance |
| Transaction records | 5 years from transaction date | Financial reporting obligations |
| KYC documents | 5 years after account closure | Legal and regulatory requirements |
| Support communications | 2 years from last interaction | Dispute resolution and service improvement |
| Technical & session logs | 12 months | Security monitoring and fraud detection |
| Marketing preferences | Until opt-out or account closure | Consent management |
After the applicable retention period expires, rapsabet will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.
rapsabet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While rapsabet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, rapsabet will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by rapsabet:
Exercising Your Rights: To exercise any of the rights listed above, please contact our Data Protection Officer at the email address provided in Section 14 of this Policy. rapsabet will respond to all verified requests within thirty (30) calendar days in accordance with the Data Privacy Act of 2012.
The rapsabet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. rapsabet does not knowingly collect personal data from individuals under the age of 21.
If rapsabet discovers or has reason to believe that a registered account belongs to a person under 21 years of age, we will immediately suspend the account, conduct a review, and take appropriate action including permanent account closure and forfeiture of any balance in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your child has registered on the rapsabet Platform, please contact our support team immediately so we can investigate and take appropriate action.
The rapsabet Platform may contain links to third-party websites or services for informational purposes. rapsabet is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to personal data collected by rapsabet through the Platform.
rapsabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email to their registered address or through a prominent notice on the Platform. The effective date at the top of this page will be updated accordingly.
Your continued use of the rapsabet Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how rapsabet protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the rapsabet Data Protection Officer. Our DPO is responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy.
Data Protection Officer — rapsabet
Email:
[email protected]
Our support team and DPO are available 24/7 on Philippine Standard Time. For responsible gaming concerns including self-exclusion requests, please visit our Responsible Gaming page. For the full terms governing your use of the Platform, please review our Terms & Conditions.
Your Data, Your Rights: rapsabet is committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173). If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines. rapsabet will cooperate fully with any such investigation.
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Every connection to rapsabet is protected by SSL/TLS encryption. Your personal data, payment details, and rapsabet login credentials are always transmitted securely between your device and our servers.
rapsabet never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used solely to operate the Platform and comply with Philippine legal obligations.
rapsabet has appointed a Data Protection Officer to oversee compliance with the Data Privacy Act of 2012. Our DPO is your point of contact for all data privacy requests and concerns.
Access, correct, or request deletion of your personal data at any time. Manage your marketing preferences directly from your rapsabet account dashboard or by contacting our support team.
rapsabet commits to responding to all verified data privacy requests within 30 calendar days, in full compliance with the Data Privacy Act of 2012 and its implementing rules.
rapsabet collects only the personal data that is strictly necessary to operate the Platform, verify your identity, and process your payments. We do not collect data beyond what is needed.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust rapsabet for secure, fair, and responsible online sports betting and casino gaming.
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